Frequently Asked Questions

Most frequent questions and answers

The stores are open to the public. Whether you’re a contractor, a DIY specialist, a thrift-store lover or an eco-friendly shopper, we welcome you all to shop with us and save.

No, all of our products are donations from companies or private donors.

Yes and no, most of our furniture is secondhand, but we receive a lot of new merchandise every day.

Yes, you can often find the same products at both of our stores, since we receive large quantities of products from companies and our corporate sponsors. We do also receive individual donations, so you also can find unique, one-of-a-kind items at each location.

No, unfortunately we cannot. We operate on a first come, first served basis.

All sales are final. There are no refunds or exchanges. However, for appliances we do accept returns for store credit only within 10 days with proof of purchase. Please speak to an associate for more details.

We accept cash, debit, Visa and Mastercard.

Les Magasin Habitat pour l’humanité collects donations according to the list of accepted items (for full list click here). Please call ahead to make sure your items can be donated and to see the best time to schedule the drop off of item.s

Still have some questions?

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